Privacy Policy & Terms and Conditions
Privacy Policy
1. Introduction
Legacy Insurance USA, LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact Information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications Data
If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications.
Usage and Device Information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and Service Data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
Provide requested services and customer support
Send appointment confirmations and reminders
Send SMS and email communications that you have explicitly consented to receive
Improve our website and marketing performance using analytics
Maintain compliance records related to consent and opt-outs
Protect our business and users, including fraud prevention and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service Providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery platforms, customer support tools, scheduling systems, and analytics providers. These vendors may use information only to perform services on our behalf.
Legal and Safety
We may disclose information if required by law or when necessary to protect the rights, safety, and security of Legacy Insurance USA, LLC, our users, or others.
Business Transfers
If Legacy Insurance USA, LLC is involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.
Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.
6. Your Choices
SMS Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message, and you will no longer receive SMS messages unless you opt back in.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
Access and Correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised Last Updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Legacy Insurance USA, LLC
Address: 5200 NW 33RD AVE, SUITE 200 AM199, Fort Lauderdale, FL 33309
Phone: (561) 556-4111
Email: help@legacyhealthlife.com
TERMS AND CONDITIONS
These Terms and Conditions govern your use of Legacy Insurance USA, LLC services, including our website and our SMS and email communication programs. By using our services or opting into our communications, you agree to these Terms and Conditions and our Privacy Policy.
1. Program Description
Legacy Insurance USA, LLC may send SMS and email messages to users who opt in. These messages may include promotional offers, service updates, appointment confirmations, and appointment reminders. Message frequency may vary.
2. Consent to Receive Messages
By providing your phone number and opting in, you authorize Legacy Insurance USA, LLC to send text messages to your mobile number. Consent is not a condition of purchase.
3. Opt-Out
You may cancel the SMS service at any time by texting “STOP” to +1 (561) 556-4111. After you send the SMS message “STOP,” we will send a confirmation message to verify that you have been unsubscribed. After confirmation, you will no longer receive SMS messages from us.
4. Opt-In Again
If you wish to rejoin after opting out, you may opt in again using the same method you used to enroll originally.
5. Help & Support
If you are experiencing issues with the messaging program, you may reply with the keyword HELP for assistance, or contact us directly at help@legacyhealthlife.com
6. Message Frequency and Rates
Message and data rates may apply to any messages sent to you from us or to us from you. You may receive up to three messages per week. If you have any questions about your text or data plan, please contact your wireless provider.
7. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
8. Age Restriction
You must be 18 years or older to use this service.
9.Privacy
Your use of the messaging program is also governed by our Privacy Policy, which you can view here:
https://legacyhealthlife.com/privacy-policy/
10. Changes to Terms
We may update these Terms from time to time. Updates will be posted with
a new Last Updated date.
11. Contact
Questions about these Terms may be directed to:
Legacy Insurance USA, LLC
Address: 5200 NW 33RD AVE, SUITE 200 AM199, Fort Lauderdale, FL 33309
Phone: (561) 556-4111
Email: help@legacyhealthlife.com
If you have any questions regarding privacy, please review our Privacy Policy here:
https://legacyhealthlife.com/privacy-policy/